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Delivery

• Click & Collect now available, click here for more.

Processing time may vary by ‘IN-STOCK’ and ‘PRE-ORDER’ options. ‘In-stock’ products will be shipped out in 1-3 business day (except for mystery box orders are processed in 1-3 business days), whereas ‘Pre-order’ products will be shipped out in 12-18 business days.

Delivery speed depends on what courier service you choose at check out. Learn more here.

Australian orders:

• By regular Auspost: approximately 1-3 business days to VIC and 2-6 business days to other states.
• By express Auspost: approximately 1 business day to VIC and 1-3 business days to other states.

International orders:

By DHL Express International: approximately 1 business day to New Zealand and 2-5 business days to most of the other countries. International customers are responsible for custom delays, any additional fees, or taxes after the item ships.

Returns

All sales with KICKSTW are final.

If you have any questions or concerns with regard to the sizing or condition of a specific product on our site, please contact us before committing to purchase. Refunds are only processed based on fulfillment errors, such as incorrectly shipped, missing items, or accessories. Read more here.